This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data. It applies fully to all players residing in the United Kingdom. Please read it carefully so that you understand your rights and how we handle your information.

We are committed to being transparent about our data practices. If you have questions about anything described here, you can reach us through our standard support channels.

What We Collect and Why

When you create an account with us, we collect the personal information needed to register and verify your identity. This typically includes your full name, date of birth, email address, residential address, and the payment details associated with your chosen deposit or withdrawal method. We collect this information because it is necessary to open and maintain your account, process your transactions, and meet our obligations under applicable anti-money laundering and responsible gambling requirements.

During transaction processing, we may also receive confirmation data from payment gateways and identity verification services. These external parties assist us in validating your details and keeping your funds secure. We share only the minimum information necessary for them to carry out their specific function, and they are required to handle it in accordance with applicable data protection standards.

In certain circumstances, we are legally obliged to share player data with regulatory authorities. We will comply with any such lawful request, but we do not sell or otherwise disclose your personal information to unrelated third parties for commercial purposes.

How We Protect Your Data and Your Rights

Your data is protected during transmission using 256-bit SSL encryption, which means information passed between your browser and our servers is secured against interception. Once received, your data is stored on secure servers with restricted internal access — only personnel who genuinely need it to carry out their role are permitted to view your records.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain your data for the period required by applicable law and regulation, after which it is securely deleted or anonymised. This retention period exists primarily to satisfy financial record-keeping and anti-fraud obligations.

As a player based in the UK, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, and to request the deletion of your data where no legal obligation requires us to keep it. You may also ask us to restrict or object to certain types of processing. To exercise any of these rights, please contact our support team through the channels available on the site. We aim to respond to all valid requests within a reasonable timeframe.

If you are dissatisfied with how we have handled your data, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. When we do, the revised version will be published on this page with an updated effective date. We encourage you to review this page periodically. Continued use of the platform following any update constitutes your acknowledgement of the revised terms.